Privacy Policy of A Stitch & A Story

Effective Date: August 4, 2026

Welcome to A Stitch & A Story. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website, we may collect the following information:

Information You Provide

• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Payment information (processed securely through our payment provider; we do not store your payment card information)
• Any information you provide when contacting us or subscribing to our newsletter

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referring website
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and ship your orders
• Provide customer support
• Respond to questions or requests
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Send marketing emails if you have chosen to receive them
• Prevent fraud and maintain website security
• Comply with legal obligations

3. Payment Processing

Payments are securely processed through trusted third-party payment providers. We do not collect or store your full credit or debit card information.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, understand how visitors use our website, and improve our services.

You can disable cookies through your browser settings, although some parts of the website may not function properly.

5. Email Communications

If you subscribe to our newsletter, we may occasionally send you:

• Product announcements
• New book and kit releases
• Promotions or special offers
• Company news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

6. Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who help us operate our business, such as:

• Payment processors
• Shipping providers
• Website hosting services
• Email marketing providers
• Analytics providers

These providers receive only the information necessary to perform their services.

We may also disclose information if required by law.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no online system can guarantee complete security, we work with reputable service providers and follow industry-standard practices to help safeguard your data.

8. Children’s Privacy

Our products are designed for families and children to enjoy together, but our website is intended for adults making purchases.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion of your information
• Opt out of marketing communications
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

A Stitch & A Story

Email: support@astitchandastory.com

Website: www.astitchandastory.com